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Benefits of Online Training – COVID-19

Online training benefits due to COVID-19

Online training

Since the UK lockdown due to COVID-19, classroom-based training has largely halted. Delegates sit indoors in very close proximity for long periods of time. There are additional risks associated with using public transport and mingling at break times. In short, classrooms can be petri dishes. Online training avoids these risks and, according to our beloved principles of prevention, should be considered before options such as distancing or barriers. It is also questionable how many delegates could fit into a venue if they must be physically distant.

There are subjects for which face-to-face training is unavoidable. If online training is an option, it is worth considering the benefits and potential pitfalls.

Online training

In the current climate of home working and skeleton staff in the workplace due to COVID-19, we look at the benefits of online training and the advantages that are offered.  These include:

  • Not incurring or passing on costs relating to travel, venue hire or catering and the administration time organising all this. This can reduce the cost of online training
  • Not incurring printing costs for electronic course materials
  • Training dates are not restricted by room availability
  • Delegates can attend regardless of where they are based, expanding the prospective market for courses. Delegates could find it interesting to attend events with people whom they might otherwise never meet
  • Most delegates log on at home. They turn up fresh and not agitated by the journey
  • Delegates are not delayed by traffic etc. so typically join the session on time
  • Participants are not worrying about getting home and remain focused throughout the session
  • Trainers are not battling a venue’s ventilation or heating controls.
Avoiding the pitfalls of online training

Delivering training online undoubtedly has potential pitfalls such as being let down by, or being unable to use, the technology. The pitfalls can be avoided or managed with some simple steps.

  • Make sure that the office/home has a good, stable internet connection. Use introductions to check everyone is clearly hearing you and each other. Inform the delegates what to do if you or they temporarily or permanently drop out.
  • Get comfortable with using the technology. Watch ‘how to’ videos, run practice sessions and attend online events as a delegate. Many of the ‘how to’ videos will help sort out the basics such as your backdrop, lighting, testing your audio and so on.
  • Amend the material to suit online delivery and the new options available to you.
  • Help delegates get comfortable with the technology. Host the training on simpler and popular platforms, send out a plain English user guide and take delegates through warm up exercises in the course introduction.
  • Cover the new rules of engagement in the introduction. For example, when delegates should be muted or the benefit of raising hands to join a conversation.
  • Delegates need to be physically comfortable. Programme in more regular breaks and provide simple reminders on comfortable DSE use.

Many organisations have little option but to consider online training. Rather than being an undesirable substitute, this approach offers tremendous benefits and could become the new normal regardless of how COVID-19 plays out.

Getting the best from it requires an initial investment of time and effort. As with most things in life, the more you put in, the more you’ll get out.

Contact us for your training needs.

Keep Safe!

Published · Updated

COVID-19 Risk Assessments

The Government have published guides to help businesses to open and work safely in regards to COVID-19. Some businesses may need more than one of the guides to ensure people are safe.

Looking through the guides they all offer similar solutions. Here we look at the top ten items to consider for your business in relation to the risk assessment.

  • HAND WASHING

We began the COVID-19 crisis light-heartedly washing our hands while singing a double rendition of ‘happy birthday’, but as the virus continues to hit hard, we find that hand hygiene remains front and centre. The science tells us adequate hand washing is effective but also simple, logical and cheap. It is difficult to imagine a reasonable excuse for an employer that fails in this respect.

  • WORKER ENGAGEMENT

While there have long been legal requirements to consult with employees, COVID-19 as a risk has grabbed the attention like few other hazards. The risk assessment reinforces the importance of worker input: ‘make sure you talk to your workers and their representatives to explain the measures you are taking. They can also provide valuable information on how you could control the risks’. Employers ignore this at their peril.

  • SOCIAL DISTANCING DURING COVID-19

Social distancing is becoming an increasingly elastic concept; sometimes two metres, sometimes ‘one metre plus’ and differing throughout the UK. The document reminds employers that local rules may differ which highlights the importance of nationwide organisations remaining abreast of local updates and being agile and responsive to changes at short notice.

  • REMOTE WORKING

Virtually all jobs have changed in some way. Many of our new working practices are no doubt here to stay. There is a hint of this in the new document, which encourages the increased use of online meeting facilities, even when people are working in the same building.

  • VENTILATION

Good ventilation is another basic control measure to reduce the risk. This is reflected in the risk assessment, which suggests propping open non-fire doors to improve air circulation, ushering in another important point: COVID-19 control measures should not adversely impact pre-existing safety regimes. Consider having the company fire risk assessment reviewed in light of these changes.

  • MENTAL WELL BEING

The document takes a huge step forward in identifying the detrimental impact of the pandemic on our collective mental health and well being. While the focus is on planning for those coming back into workplaces, huge numbers are still working from home and the importance of contact, time management and fatigue are among the hazards highlighted.

  • BACK PAIN

Thinking about those remote workers, the assessment also highlights the musculoskeletal disorders risked by lengthy DSE use at home. The HSE maintains that ‘there is no increased risk for people working at home temporarily’ but there is no question that this pandemic is testing the bounds of what ‘temporarily’ really means.

  • SHIELDING WORKERS

The all-encompassing task facing employers is laid bare by the need to identify those within the workforce who are vulnerable or clinically extremely vulnerable. The suggested control measures include an in house individual assessment of these employees and a discussion to identify what is needed in each case. Consider management and HR (If applicable) reviews.

  • TRAVELLING

Once again we see the attempt to stretch health and safety law beyond its typical boundaries. In identifying occasions when social distancing may be difficult, employers’ control measures are said to include the provision of facilities to keep people from public transport and creating working cohorts of those who already travel to work together.

  • FACE COVERINGS

The very last point, face coverings. These are ‘not required to be worn in the workplace’ but ‘where people choose to wear them you should support them’. The government guidance for those in close contact sectors such as hairdressing now requires the wearing of visors to ‘provide a barrier between the wearer and the client from respiratory droplets caused by sneezing, coughing or speaking’. Of course face coverings are also now mandatory on public transport too. Logically there is an acceptance that simple barriers (not PPE) have a part to play in reducing the transmission risk and a more sweeping change in the existing non-committal position feels almost inevitable.

Contact us if you require further information.

Keep safe!

(This blog was correct at time of release)

Published · Updated

Face Masks – Dos and don’ts

The World Health Organization (WHO) has published new advice for the public on when and how to wear masks safely.

The guidance covers fabric masks and medical masks, describing who should wear what type of mask and when.

Face coverings have become mandatory in some shops and supermarkets in England. In terms of the law, in England, people are required to wear face coverings:

  • on public transport
  • in airports, rail and tram stations, ports, bus and coach stations and terminals
  • in shops and supermarkets
  • at indoor shopping centres
  • in banks, building societies and post offices.

Some key points for fabric masks include the following.

  • Clean hands before touching your mask.
  • Inspect the mask for damage or dirt.
  • Adjust the mask to your face without leaving gaps on the sides.
  • Cover your mouth, nose and chin.
  • Avoid touching the mask.
  • Clean your hands before removing the mask.
  • Remove the mask by taking off the straps behind the ears or head and then pull the mask away from your face.
  • Store the mask in a clean plastic, resealable bag if it is not dirty or wet and you plan to re-use it.
  • Remove the mask by the straps when taking it out of the bag.
  • Wash the mask in soap or detergent, preferably with hot water, at least once a day.

In addition, the WHO has advised the public of the following Don’ts with regard to fabric masks.

Don’t use a mask that looks damaged.
Don’t wear a loose mask.
Don’t wear your mask under the nose.
Don’t remove the mask where there are people within a metre.
Don’t use a mask that is difficult to breathe through.
Don’t wear a dirty or wet mask.
Don’t share your mask with others.

With thanks to The World Health Organization (WHO)

Contact us if you want to discuss Covid-19 risk assessments, social distancing signage or hand sanitiser.

Stay Safe!

Published · Updated

Workplace Housekeeping

Industrial CleaningWhy should we pay attention to housekeeping at work?

Effective housekeeping can eliminate some workplace hazards and help get a job done safely and properly. Poor housekeeping can frequently contribute to accidents by hiding hazards that cause injuries. If the sight of paper, debris, clutter and spills is accepted as normal, then other more serious health and safety hazards may be taken for granted.

Housekeeping is not just cleanliness. It includes keeping work areas neat and orderly; maintaining halls and floors free of slip and trip hazards; and removing of waste materials (e.g., paper, cardboard) and other fire hazards from work areas. It also requires paying attention to important details such as the layout of the whole workplace, aisle marking, the adequacy of storage facilities, and maintenance. Good housekeeping is also a basic part of accident and fire prevention.

Effective housekeeping is an ongoing operation. By keeping the work area consistently tidy can show the company are serious about keeping employees and others safe. Periodic “panic” clean ups are costly and ineffective in reducing accidents.

What is the purpose of workplace housekeeping?

Poor housekeeping can be a cause of accidents, such as:

  1. tripping over loose objects on floors, stairs and platforms
  2. being hit by falling objects
  3. slipping on greasy, wet or dirty surfaces
  4. striking against projecting, poorly stacked items or misplaced material
  5. cutting, puncturing, or tearing the skin of hands or other parts of the body on projecting nails, wire or steel strapping

To avoid these hazards, a workplace must “maintain” order throughout the working day.

What are some benefits of good housekeeping practices?

Effective housekeeping results in:

  1. reduced handling to ease the flow of materials
  2. fewer tripping and slipping accidents in clutter-free and spill-free work areas
  3. decreased fire hazards
  4. lower worker exposures to hazardous substances
  5. better control of tools and materials
  6. more efficient equipment clean up and maintenance
  7. better hygienic conditions leading to improved health
  8. more effective use of space
  9. reduced property damage by improving preventive maintenance
  10. less janitorial work
  11. improved morale

How do I plan a good housekeeping program?

A good housekeeping program plans and manages the orderly storage and movement of materials from point of entry to exit. The plan also ensures that work areas are not used as storage areas by having workers move materials to and from work areas as needed.

Housekeeping order is maintained not achieved. This means removing the inevitable messes that occur from time to time and not waiting until the end of the shift to reorganize and clean up.  A good housekeeping program identifies and assigns responsibilities for the following:

  1. clean up during the shift
  2. day-to-day clean up
  3. waste disposal
  4. removal of unused materials
  5. inspection to ensure clean up is complete

Don’t forget places such as shelves, basements and boiler rooms that would otherwise be overlooked. The orderly arrangement of operations, tools, equipment and supplies is an important part of a good housekeeping program.

The final addition to any housekeeping program is inspection. It is the only way to check for deficiencies in the program so that changes can be made. Walker Health and Safety Services can carry out workplace inspection.

Contact Walker Health and Safety Services should you require further information.

 

Published · Updated

PPE and the coronavirus

The coronavirus (COVID-19) epidemic continues in the UK. As we move to the “recovery phase” or the “new normal” as it is often referred to, employers are expected to plan for the return to work of employees where they are not able to work from home.

The UK Government has published COVID-19 Secure working safely guidance for workplaces that provides a hierarchy of risk control measures that employers and the self-employed are expected to follow when reviewing their risk assessments for COVID-19 hazards.

The various guidance documents all state the following.

“When managing the risk of COVID-19, additional PPE beyond what you usually wear is not beneficial. This is because COVID-19 is a different type of risk to the risks you normally face in a workplace, and needs to be managed through social distancing, hygiene and fixed teams or partnering, not through the use of PPE.

“Workplaces should not encourage the precautionary use of extra PPE to protect against COVID-19 outside clinical settings or when responding to a suspected or confirmed case of COVID-19.

“Unless you are in a situation where the risk of COVID-19 transmission is very high, your risk assessment should reflect the fact that the role of PPE in providing additional protection is extremely limited.

“However, if your risk assessment does show that PPE is required, then you must provide this PPE free of charge to workers who need it. Any PPE provided must fit properly.”

Note: Where an employer is required to provide PPE in relation to the mitigation of transmission risks from COVID-19, the requirements of the Personal Protective Equipment at Work Regulations 1992 will apply.

The Government’s PPE Plan

The UK Government has published a Coronavirus (COVID-19): Personal Protective Equipment (PPE) Plan. This contains guidance on who needs PPE, what type of PPE is required and in what circumstances. It states that PPE is “a precious resource and must be used only where there is a clinical need to do so”.

In summary, the guidance recommends that:

  • any clinician or care professional working within 2m of a confirmed or suspected COVID-19 patient should wear an apron, gloves, a surgical mask and eye protection
  • clinicians carrying out tasks that could generate airborne droplets are required to use an even higher standard of protection, including disposable gowns, filtering respirators and face shielding visors
  • those cleaning non-healthcare settings, those involved in the care and management of the deceased and first responders may require some PPE, depending on the risk of COVID-19.

The guidance then states: “Beyond these roles, the current clinical evidence says there is not a widespread benefit from wearing PPE. Instead, the best way to protect yourself and others is to regularly wash your hands and to keep at least two metres between you and other people whenever you leave your house”.

PPE for cleaning

The guidance on Cleaning of Non-healthcare Settings states the following.

“The minimum PPE to be worn for cleaning an area where a person with possible or confirmed coronavirus (COVID-19) has been is disposable gloves and an apron. Hands should be washed with soap and water for 20 seconds after all PPE has been removed.

“If a risk assessment of the setting indicates that a higher level of virus may be present (for example, where unwell individuals have slept such as a hotel room or boarding school dormitory) or there is visible contamination with body fluids, then the need for additional PPE to protect the cleaner’s eyes, mouth and nose might be necessary. The local Public Health England (PHE) Health Protection Team (HPT) can advise on this.

“Non-healthcare workers should be trained in the correct use of a surgical mask, to protect them against other people’s potentially infectious respiratory droplets when within 2 metres, and the mask use and supply of masks would need to be equivalent to that in healthcare environments.”

Face coverings

The Government’s COVID-19 Secure guidance states that covering the face may be “marginally beneficial as a precautionary measure”. The evidence indicates that wearing a face covering does not protect the wearer but may protect others if you are carrying the virus.

Face coverings are not a substitute for other forms of risk control in the workplace.

The guidance states: “Wearing a face covering is optional and is not required by law, including in the workplace. If you choose to wear one, it is important to use face coverings properly and wash your hands before putting them on and taking them off.”

Optional use includes on public transport and in some shops or other “enclosed spaces where social distancing is not always possible” and where individuals might come into contact with others that they do not normally meet.

If you require further information, on risk assessments for COVID-19 or any other topic, please contact us.