Category Archives: Office Health and Safety


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Employee Fact sheet: Stress at Work

Understanding stress

Understand what “stress” really means

Stress is something which we will all experience at different times in our lives. It will occur when we perceive that we are experiencing levels of pressure that we find difficult to cope with (ie either too much or too little pressure). A certain level of pressure, or challenge, is necessary to enable us to get the most out of life, but pressure should not be confused with stress. Stress, mismanaged, can cause both mental and physical illness.

Some common causes of stress

  • Bereavement.
  • Serious illness of a loved one.
  • Moving house.
  • Excessive workload.
  • Loneliness.
  • Financial worries.
  • Home/work conflicts.
  • Boredom.
  • Relationship problems.
  • Being bullied or harassed.

Some common effects of stress

  • High levels of anxiety.
  • Low self-esteem.
  • Inability to concentrate
  • Being more prone to accidents.
  • Headaches/migraine.
  • Depression.
  • Panic attacks.
  • Chest pains.
  • Stomach problems.
  • Relationship problems.

Proven coping strategies for managing stress

Turning to food, alcohol or nicotine does not work, and might worsen the situation. Try some of the coping strategies below instead.

  • Learn to recognise your own early warning signs — you might, for example, find yourself becoming very anxious, irritable or tearful.
  • Work out what is really causing you stress. It is all too easy to blame one source. In reality stress usually comes from a variety of sources, one of which might even be you. Do you ever question the expectations you have of yourself and others? Review what action you could take to reduce or eliminate the things that are causing you stress.
  • Make time for a short period of relaxation every day. Do something which you enjoy and which fits into your life. This does not need to be difficult or time-consuming.
  • Do not give up on exercise or feel it is a waste of time. Make sure you make time for moderate exercise each day, such as swimming or walking. It will make you feel fitter and far more in control.
  • Eating and drinking sensibly can really help. Try and ensure that you:
    • eat a balanced diet, and do not skip breakfast — it will boost your energy levels
    • eat complex carbohydrates, eg pasta and wholemeal bread, rather than refined carbohydrates, eg cakes and pastries, as this can help keep your sugar levels in balance and prevent mood swings
    • eat lots of fruit and vegetables, as this can help support your immune system which is often affected when an individual is under stress
    • drink plenty of water, as this will help rehydrate your body and flush out toxins
    • keep your intake of alcohol and caffeine within sensible limits — caffeine is not just in tea and coffee, but is also found in chocolate and some cola drinks.
  • Manage your time effectively. Cut out time wasting and establish priorities by identifying what you:
    • must do
    • should do
    • like to do.
  • Learn to say “no”. It is easy to find yourself with too much to do because you take on too much. Alternatively, make a compromise — accept the work but explain you will not be able to do it for several weeks.
  • If you feel you have insufficient challenges in your life, set yourself some new goals — ones that are realistic and achievable.
  • It is not a sign of weakness to ask for help. Other people can often be very helpful and give practical and useful advice. If you need help, turn to someone you trust or contact one of the national helplines. Your own GP can also be supportive at these times.

If you require advice, please contact Walker Health and Safety Services.

 

New and Expectant Mothers at Work: Quick Facts

A “new or expectant mother” is defined as an employee who is pregnant, who has given birth within the previous six months or who is breastfeeding. Pregnant women and nursing mothers undergo many physiological, hormonal and psychological changes during the term of their pregnancy, and during the postnatal nursing period, both of which might affect the level of risk associated with their work. This topic provides information about the risks new or expectant mothers can be exposed to in the workplace, the importance of carrying out suitable and sufficient risk assessments and ways in which risks to new and expectant mothers can be best managed.

  • The Management of Health and Safety at Work Regulations 1999 require employers to identify, assess and address risks to all employees. This may identify that there are specific risks for new and expectant mothers. Once the employer has been notified in writing of a pregnancy, they must immediately take into account any risks identified in that risk assessment.
  • Risk assessments must take account of physical, biological and chemical agents, processes and working conditions which may affect the health and safety of new and expectant mothers.
  • Where specific prohibitions do not exist, employers must ensure their risk assessments consider the risks to new and expectant mothers before they perform any work.
  • Employers are also required to provide suitable rest facilities for pregnant women or nursing mothers.
  • The Working Time Regulations 1998 affect new and expectant mothers, especially in the area of night working, and their entitlement to free assessment of their health and capabilities before commencing night work duties. The Management of Health and Safety at Work Regulations 1999 also cover night work.
  • Exposure to certain types of chemicals (such as mercury) will create increased risks of ill health to either the mother or the foetus/child.
  • Consideration needs to be given to the increased risks from biological agents, such as hepatitis B, that may be passed from mother to foetus/child.

Contact us should you require assistance.

 

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The Importance of a Clean Workplace

Industrial CleaningMaintaining high levels of hygiene should be an essential element of how any workplace operates. As an employer, the Health and Safety at Work Act 1974 requires you to have a general duty to ensure the health, safety and welfare of all your employees, so far as is ‘reasonably practical.’

The issue of hygiene is a part of this legislation, so you need to be sure you are providing the facilities and information for your employees to create a hygienic and clean workplace.

Why is workplace hygiene important?

There are potential dangers for any workplace if there is little or no emphasis on why hygiene is important. Primary among these risks is the possibility of infection, whether it’s through poor personal hygiene, slapdash office cleaning or badly managed washroom facilities. You can prevent many of these problems by having a strategy for maintaining a hygienic workplace.

Personal hygiene

This refers to the habits, cleanliness and appearance of your employees. It can be a sensitive area for employers and managers, so an official policy can diffuse any awkwardness by setting down exactly what is expected from everyone. Depending on your business, there may be options to provide shower facilities if employees exercise before work or rely on a bike for transport, and you can ask that hair washing and grooming facial hair is a part of usual personal hygiene for work. Hand washing and the use of hand sanitisers are also key tools to help prevent the spread of illness.

Washroom facilities

Your policy on hygiene requirements should ensure that washrooms equipped with running cold and hot water are provided for all employees. You should also provide hand soap, toilet paper and towels for drying hands. This allows employees to attend to their personal hygiene when they have finished using the facilities. If you contract the cleaning of toilets and washrooms to an outside agency, you should be clear about the levels of cleanliness you require and how often cleaning should be done.

Kitchen

Kitchens can be a health risk if proper cleanliness is not observed. Any area where food is prepared or hot drinks are made should have a high level of cleaning, including preparation surfaces, utensils and cups, mugs, plates and cutlery, where provided. Your employees are entitled to complain if they consider there is a health risk through poor maintenance and cleaning of the kitchen area, but you can also encourage them to take responsibility to protect themselves and practice a good hygiene regime.

Office cleanliness

Employees should be encouraged to be responsible for cleaning and maintaining their own work areas or workstation. This can be part of your hygiene policy so everyone is aware of it and agrees with it. Surfaces can be cleaned with disinfectant to reduce the possibility of bacterial infection, and desks should be kept tidy and as clutter-free as possible. If employees have individual bins, it’s important to ensure these are emptied on a daily basis.

Good hygiene makes good sense

When your employees are aware of why it is important to have a hygienic workplace, they are more likely to follow your policy guidelines and create a pleasant and safe environment in which to do their jobs. If everyone is vigilant, sickness levels in the workplace can be significantly reduced.

Contact us should you require assistance.

 

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7 Common Workplace Safety Hazards

Just like safety issues in the home, such as maintaining electrical appliances and protecting children from hazardous materials, a workplace needs adequate maintenance and protection to keep employees safe. Sensitive problems such as bullying can be addressed by training and the implementation of proactive management policies, but other common health and safety hazards that can have a serious physical impact need to be addressed by supplying the correct safety equipment. Here is a quick guide to what employers should be aware of to ensure workplace safety.  Continue reading

Published · Updated

Epilepsy in the workplace: a 10 step guide

Epilepsy is a neurological condition affecting around 600,000 people in the UK — so it’s essential that every employer knows how to help those with the condition. Health, safety and ergonomics consultants System Concepts lay out the 10 key actions to take.

What every employer needs to know

The majority of people diagnosed with epilepsy are likely to be classified as disabled by the Equality Act 2010. This means that employers must make reasonable adjustments for people with epilepsy, and complete appropriate risk assessments.

There are many different types of epilepsy, but people who have it have a tendency to have epileptic seizures. A seizure is a sudden burst of electrical activity in the brain, which causes a temporary disruption to the way the brain normally works. Seizures can range from the person remaining alert and aware of their surroundings, through to the person losing awareness and becoming stiff, falling to the floor and/or experiencing uncontrollable, jerky bodily movements.

If your organisation has an employee with epilepsy, these are the 10 key actions you should take.

  1. Understand the nature of the condition. Have a private talk with the affected employee to discuss how the condition affects them. Ask about:
    • medication requirements (particularly at work)
    • how well their epilepsy is managed
    • type, duration and frequency of seizures
    • any associated musculoskeletal issues
    • any medication side effects
    • any warning signs that they are about to have a seizure.
  2. Identify any triggers for seizures. This will help you work out how these can be eliminated or reduced to minimise the risk as much as possible. Consider:
    • temperature
    • light
    • stress
    • tiredness
    • flicker
    • season
    • whether the work is indoors/outdoors
    • computer screens, etc.
  3. Understand the individual’s requirements during and after a seizure. Once you know these, you can ensure that appropriate provision is made, eg a suitable place for rest/recovery, such as a first-aid room with appropriate facilities. Questions to ask would include:
    • the likely recovery time
    • the individual’s preferences for recovery (location, need for sleep or rest, desire to be accompanied, ability to continue working, practicalities of recovering at work or home)
    • when paramedics are required or when first aiders should be able to manage the situation.
  4. Develop a care plan. This should be an individual care plan that sets out the details of the above three points.
  5. Consider allocating the person a dedicated locker. This would allow them to store items needed during/after they have a seizure (if not fully controlled by the medication). This could be used for:
    • their care plan
    • a breathable pillow
    • a blanket
    • any required medications
    • a spare change of clothes.

    Ideally, their line manager and first aiders would have a key to the locker for use when the individual is unable to access the contents themselves.

  6. Organise the individual’s work. Working hours, tasks and the pace of work should all be evaluated to ensure:
    • targets and workload are manageable
    • lone working is avoided
    • driving is not required
    • shifts that might influence seizures or medication times are avoided
    • adequate breaks are given
    • there will be at least one first aider on site with the individual at all times.
  7. Complete a DSE workstation assessment. This may indicate that certain equipment may be useful. Someone who has epileptic seizures is likely to require a:
    • LCD screen
    • fully padded chair with armrests, high backrest, headrest and braking system
    • padding around any hard surfaces or sharp corners (such as the desk)
    • wireless headset
    • large space around the workstation, free of any hazards (such as loose cables).
  8. Ensure their safety in the workplace. Things to consider would include:
    • implementing a buddy system or asking the individual to wear a fall-activated or pendant alarm
    • reducing the need for them to use stairs, wherever possible (the importance of enforcing this is dependent on the nature and frequency of their seizures)
    • (with the individual’s permission) inform everyone who regularly comes into close contact with them about the nature of their condition and how to react in an emergency situation — this includes site first aiders, close colleagues, reception staff, canteen staff and security staff.
  9. Provide easy access to an accessible toilet. If they are at risk of seizures, an accessible toilet offers more space and:
    • the risk of injury is reduced
    • they can use the alarm pull cord to request assistance, if needed
    • the door can be opened from the outside in the event of an emergency
    • how they will make their way to their nearest fire escape route
    • what assistance they will need to get to the nearest fire escape route
    • how they will travel down stairs to the final fire exit, including use of an evacuation chair and who is trained to use it
    • what assistance they will need outside of the office at the assembly point. Complete a Personal Emergency Evacuation Plan (PEEP) for the individual.Epilepsy at work is a more common issue than you may have realised, and employers need to be aware of their responsibilities to help employees with this neurological condition.

Contact us should you require advice.