Category Archives: Mental Health Advice


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Employee Fact sheet: Stress at Work

Understanding stress

Understand what “stress” really means

Stress is something which we will all experience at different times in our lives. It will occur when we perceive that we are experiencing levels of pressure that we find difficult to cope with (ie either too much or too little pressure). A certain level of pressure, or challenge, is necessary to enable us to get the most out of life, but pressure should not be confused with stress. Stress, mismanaged, can cause both mental and physical illness.

Some common causes of stress

  • Bereavement.
  • Serious illness of a loved one.
  • Moving house.
  • Excessive workload.
  • Loneliness.
  • Financial worries.
  • Home/work conflicts.
  • Boredom.
  • Relationship problems.
  • Being bullied or harassed.

Some common effects of stress

  • High levels of anxiety.
  • Low self-esteem.
  • Inability to concentrate
  • Being more prone to accidents.
  • Headaches/migraine.
  • Depression.
  • Panic attacks.
  • Chest pains.
  • Stomach problems.
  • Relationship problems.

Proven coping strategies for managing stress

Turning to food, alcohol or nicotine does not work, and might worsen the situation. Try some of the coping strategies below instead.

  • Learn to recognise your own early warning signs — you might, for example, find yourself becoming very anxious, irritable or tearful.
  • Work out what is really causing you stress. It is all too easy to blame one source. In reality stress usually comes from a variety of sources, one of which might even be you. Do you ever question the expectations you have of yourself and others? Review what action you could take to reduce or eliminate the things that are causing you stress.
  • Make time for a short period of relaxation every day. Do something which you enjoy and which fits into your life. This does not need to be difficult or time-consuming.
  • Do not give up on exercise or feel it is a waste of time. Make sure you make time for moderate exercise each day, such as swimming or walking. It will make you feel fitter and far more in control.
  • Eating and drinking sensibly can really help. Try and ensure that you:
    • eat a balanced diet, and do not skip breakfast — it will boost your energy levels
    • eat complex carbohydrates, eg pasta and wholemeal bread, rather than refined carbohydrates, eg cakes and pastries, as this can help keep your sugar levels in balance and prevent mood swings
    • eat lots of fruit and vegetables, as this can help support your immune system which is often affected when an individual is under stress
    • drink plenty of water, as this will help rehydrate your body and flush out toxins
    • keep your intake of alcohol and caffeine within sensible limits — caffeine is not just in tea and coffee, but is also found in chocolate and some cola drinks.
  • Manage your time effectively. Cut out time wasting and establish priorities by identifying what you:
    • must do
    • should do
    • like to do.
  • Learn to say “no”. It is easy to find yourself with too much to do because you take on too much. Alternatively, make a compromise — accept the work but explain you will not be able to do it for several weeks.
  • If you feel you have insufficient challenges in your life, set yourself some new goals — ones that are realistic and achievable.
  • It is not a sign of weakness to ask for help. Other people can often be very helpful and give practical and useful advice. If you need help, turn to someone you trust or contact one of the national helplines. Your own GP can also be supportive at these times.

If you require advice, please contact Walker Health and Safety Services.

 

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Wellbeing: Quick Facts

Employee wellbeing is concerned with both the physical and emotional health of employees, helping to prevent problems arising or, if they do, helping employees to cope with them so as to have a minimal impact on their work — in short, to be more resilient.

Wellbeing is a multi-layered subject, involving not just the human resources department but the health and safety profession as well.

This topic discusses why employers should invest in employee wellbeing programmes and how employers can help improve the welfare of their employees. Continue reading

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Improving well being in construction

The construction sector is proving to be one of the worst cases.

Several reasons have been suggested for particularly poor health, safety and well being figures in the construction industry, including the large numbers of transitory workers. You can imagine eyes glazing over at yet another health and safety induction. Meanwhile, there is a suspicion that some of the smaller companies are less committed to health and safety principles. Further improvements, it is suggested, must come from really understanding how people feel about the work and jobs — a potentially tough nut to crack.

In construction, this means moving away from its traditional macho culture. Evidence has shown that the increasing presence of women in the North Sea oil and gas industry over the past two decades quickly marginalised cavalier attitudes to safety. Would more women in the sector change attitudes to health? Continue reading

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Managing Stress

Actions to Address the Causes of Workplace Stress

To address the common aspects of working life that can cause stress, managers should regularly do the following.

 

Review workloads, targets and deadlines.

This may involve:

  • Reviewing the volume of work each employee is expected to achieve in order to assess whether it is fair, reasonable and realistic
  • Consulting employees about their workloads to establish how they perceive management’s expectations of them
  • Recognising that all individuals have their limits and are different in their abilities
  • Reviewing whether the demands being made on particular individuals are within those individuals’ personal coping resources
  • Taking steps to identify and cut out any unnecessary or duplicated work.

Examine working patterns and hours.

This may involve:

  • Accepting that it is detrimental both to individuals and the organisation if employees work excessively long hours
  • Examining ways of reducing working hours to a manageable and reasonable level, by considering strategies such as imposing a maximum number of permitted hours per week on all staff, monitoring whether employees take proper breaks and holidays, reviewing and/or redistributing workloads and/or recruiting additional staff
  • Offering employees a choice, wherever possible, as to their working patterns and the number of hours they work
  • Facilitating alternative ways of working, e.g. job-sharing or home working.

Review employees’ jobs and how they are done. This should involve:

  • Providing every employee with a clearly written job description which details their responsibilities, duties, objectives and priorities
  • Giving individuals more control over their day-to-day work whenever possible
  • Finding ways of giving employees opportunities to do different or more challenging work from time to time
  • Listening to employees’ views about their work and the ways in which it is performed.

Examine whether communication is effective. This may involve:

  • Reassessing how communication takes place in the organisation, e.g. if it is all conducted by email, seek to spend more time talking to people face-to-face
  • Introducing email etiquette and guidelines to encourage staff to think about when email communication is or is not appropriate and provide examples
  • Checking (rather than assuming) that each employee properly understands how his or her job fits in with the organisation as a whole
  • Consulting staff regularly about matters that might affect them
  • Providing individuals with regular face-to-face feedback on performance, remembering that a little bit of praise can go a long way
  • Encouraging employees to raise any workplace problems they may have, including problems related to workplace stress, while making sure that everyone knows they can do so without fear of recrimination.

Provide adequate training, support and resources. This should involve:

  • Ensuring that no employee is promoted or transferred before he or she has received the necessary training for the new post
  • Consulting each employee about his or her training needs, while recognising that different people need different amounts of support
  • Making time to provide individuals with relevant training and coaching.

Examine the prevalent management style. This may involve:

  • Conducting an attitude survey to find out how employees view the organisation’s management
  • Offering management training to all those who have supervisory responsibility for staff
  • Encouraging an open, consultative management style
  • Providing coaching to any managers whose traditional style is perceived as authoritarian or dictatorial.

Implement a bullying and harassment policy and associated complaints procedure. This will involve:

  • Recognising that workplace bullying happens, rather than denying its existence
  • Recognising that bullying can take many forms
  • Making and communicating a strong management commitment to the elimination of bullying and harassment in the workplace
  • Taking all complaints of bullying or harassment seriously
  • Investigating any complaints promptly with a view to putting a stop to any behaviour that is causing offence or distress
  • Providing awareness training on harassment for all staff
  • Taking disciplinary action against any employee who is found to have bullied or harassed a colleague.

Contact us should you require further information.

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Mental Health at Work: Quick Facts

This topic provides practical tips on how to put in place workplace policies that support those struggling with their mental health.

Mental health issues are important in the workplace: it is said that one in six people in employment are having mental health problems at any one time. Employers have a key role in managing working conditions that can affect mental health, ensuring that people with mental ill health have the support they need, and taking appropriate steps to combat discrimination and stigma.

  • Taking a positive approach to mental health at work can help to retain valuable and experienced staff, reducing turnover, staffing and training costs. Benefits
  • Line managers should use their management skills to focus on the practical things they can do to help employees who have mental health issues. Key Role of Line Managers
  • Employers must make “reasonable adjustments” to help people with mental health disabilities at work by removing the barriers that stand in their way. Making Reasonable Adjustments
  • Every employer should have a mental health in the workplace policy. Mental Health Policies
  • Employers should provide additional support for an employee who is returning to work after a mental health related illness and requires a rehabilitation programme. Occupational Health

If you require advice, please contact us.